FAQ

 Important News
  • Welcome to the official website of the ICS - International Conqueror Series. If you have questions, please contact an admin via discord or ticket. We wish you and your team a lot of fun and success.

FAQ - Did you find your question?

All beginnings are difficult. And most likely a lot of questions came up after you’ve first visited our homepage trying to get familiar with all the leagues, tournaments and systems. To help you with that, we put together an FAQ that covers the most commonly asked questions and gives you a good overview on most topics. Your still have unanswered questions after going through our FAQ? Then register, log into your account and open up a support ticket for us. We’ll gladly help you out.

FAQ

How can I contact the management / an admin?

If you want to contact the ICS management, there are various options:
-> Use our contact form
-> E-Mail: “management@icsgaming.com”
-> Register / Log into your account and create a ticket for [ICS] Management

You have general questions regarding the ICS and/or need help?
-> There’s a link to our Discord at the bottom of this page. Feel free to join and get in touch with us.
-> Register / Log into your account and create a ticket for [Support] League of Legends

General remark:
Support requests regarding a league or a tournament have to go through a support ticket to [Support] League of Legends. Decisions made by a particular admin are definite. In case of a justified doubt regarding a decision made by one of the admins you may request feedback from the management through our support system. In general the management will only process tickets that are directly tied to an active league or tournament, and only upon request or in case of major disputes.

Additionally, we offer no support regarding active leagues or tournaments through our Discord server / via Discord-PM. For reasons of data protection it is required to create a support ticket in those cases. However, you can use our Discord server and FAQ to get help with minor issues or to obtain general information through one of our admins.

I need information regarding the 'Regular Series'!

General information:

Information regarding the ‘Regular Series’ can be found here. Should you be in need of further advice, feel free to contact one of our admins through our Discord server or send a ticket to [Support] League of Legends. We will update this page regularly to adjust the framework conditions to the respective seasons, so make sure to check back in the future and follow us on Twitter.

How do I register an account?

It’s as simple as that! When you go to our website you will be able to register an account through the ‘registration’ button in the top right corner. Fill in all the mandatory boxes and pass the following reCAPTCHA prompt. If you come across any problems during the process, visit our Discord (link at the bottom of this page) or send an e-mail to ‘management@icsgaming.com’.

Please do not forget to activate your account after your registration to complete the process. To do that, go to your e-mail’s inbox and confirm the activation link that has been sent to you.

How do I register my team?

After you have created and activated your account, log in on our homepage. Use your mouse to hover over your account in the top right corner of the page. On the appearing menu, choose ‘Create a team’ and click it. Use the ‘pen’ icon to edit the boxes and click ‘publish’ in the top right corner. You just created your team! You can edit and change information anytime, and upload a logo or a banner. If you’re having any issues with the team creation process, please contact an ICS admin.

Your team members have to create an account themselves. After their activation you can send your team’s URL to the rest of your team. They can then request to join your team via the team page, and you will be able to accept them through your account menu. Please mind the rules regarding the exchange of players for the respective league/tournament.

How can I join leagues / tournaments?

To join a league / tournament you need to have a valid account and have to be assigned as the leader of your team. When you created a team, we automatically set your game to ‘League of Legends’, so all you have to do is go to the particular league / tournament and click the red button to join. In general the registration does not require an admin’s activation, but there might be exceptions for certain tournaments.

Will ICS matches be streamed on Twitch?

Yes. You can find information on our official streaming partner here. We will be streaming matches in both english and german.

Where do I find you on social media?

The ICS will post anything related to ongoing leagues / tournaments as well as important changes / news on Twitter.
We’re working on expanding our social media presence and will follow up with a YouTube channel within the next months.

I would like to support the ICS financially! How can I do that?

We thank you for your support. Currently the ICS’s expenses are covered by private funds or smaller sponsors. If you would like to support us as a private person, feel free to spread the word and introduce us to your friends. Starting in January 2019, we will be able to offer the possibility to support us financially. However, we want to point out that a participation in the ICS will never be tied to any costs.

Can I broadcast matches of the ICS and use its content?

No. The ICS reserves the right to grant licenses to selected streamers / organizations / companies over a certain period of time. If you are interested in broadcasting ICS matches, you can find additional information on that subject here and try to acquire a license. After we have received your written request the ICS’s management will get in touch with you as soon as possible. Commercial usage of the ICS’s contents/matches on YouTube or similar platforms is strictly prohibited without a valid license.

Can I apply to the ICS's team of administrators?

Yes. If you are of legal age and are able to speak / write fluently in either one of German or English, you can get in touch with us. Serious applicants are asked to use our contact form. The ICS’s management will process your application as soon as possible, even during an ongoing season.

Note: We try to update this FAQ on a regular basis. If you come across any information that is either incorrect or no longer relevant, or feel like something is missing, please contact one of our admins.